Coming to therapy for the first time, or coming to a new therapist, can be a little scary and confusing. We want to ease the process as much as possible. When you make your first call to us at 704-554-9900, we will take some information over the phone. If you request a specific therapist, you will hear from them within 48 hours in most cases. If you do not have a preference, we will ask one of our therapists to call you within 48 hours. We will make that assignment based on the reasons you are coming to therapy, your geographic area, and the availability of a therapist.
Once you have made an appointment, we would appreciate it if you would download some paperwork and complete it before you come in. If you forget, we will ask you to do this paperwork before or after that first session. This may seem like a lot of paper at first, but it is for your benefit and security that we ask for it. If you have any questions about the forms, you may contact our receptionist, Sandi Penley, at 704-554-9900.
Thank you and we look forward to working with you at PPS